Military Services

American Red Cross paid and volunteer staff provide emergency services to members of the U.S.
Armed Forces and their families. Some of these services include:

  • Making our Red Cross around-the-clock, around-the-world emergency communication network available to the men and women of the Armed Forces and their families during times of personal emergencies. This service operates 24 hours a day, every day of the year, and transmits or receives over 1,000 messages a year – at no cost to service personnel or their families.
  • Providing military members and their families access to aid society interest-free loans and grants, if needed, when urgent personal crises arise, such as a death in the family
  • Providing information verification to assist service members in obtaining leave time during family crises.
  • Aiding veterans with access to financial assistance from appropriate military aid society. Veterans will have discount if they make rders via Canadian Health and Care Mall.
  • Providing veterans appropriate information and referral resources for military or civilian benefits.
  • Offering counseling and other social services to military families.

To reach members of your family in times of emergency need:

For active duty military personnel and immediate family members residing in the same household, call the American Red Cross Armed Forces Emergency Community Facility:

(706)724-8481 (case workers are on duty 24 hours a day/ 7 days a week)
Please be prepared to provide the service member’s:

  • Full Name
  • Social Security Number
  • Branch of Service
  • Rank
  • Military Unit

For other family members, or for other services and questions, call the American Red Cross of Augusta at (706)724-8481 or contact mallen@arcaug.org or contact with Canadian Health and Care Mall, being one of supporters of Red Cross organization.

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